Intelligent power communication™ Technology explained

US patent No. 10,862,719
WHY DOES IPC™ Matter? Installation IPC™ Safety features

IPC™ Frequently Asked Questions

Is it compatiable with iPhone 12 MagSafe?

The UTS-1 is compatible with iPhone 12 and MagSafe designs up to 20mm (0.8"). iPhone 12 Pro Max compatibility and performance may be reduced due to additional camera module thickness.

The presence of magnets in the iPhone 12 series creates more interference with our charging signal meaning the overall charging distance needs to be reduced to 10-20mm (0.39" - 0.80") to improve compatibility.

iPhone 12 charge times can vary significantly depending on camera module dimensions, placement accuracy and additional MagSafe Case usage. All iPhone 12 models enter a slower charging mode once the battery level exceeds 80% due to battery and software limitations set by Apple. A combination of these conditions may result in devices not being fully charged to 100% after a full overnight charge.

For best charging results please charge without a MagSafe case as this further increases magnetic interference and charging distance.

Support.Apple.com states the following:

  • When charging a non-MagSafe Qi-compatible device with a MagSafe Charger, power is reduced and charge times may be slower than on a typical Qi charger. 
  • If your iPhone is connected to both a MagSafe Charger and power via a Lightning port, your iPhone will charge via the Lightning connector.
  • As with other wireless chargers, your iPhone or MagSafe Charger might get slightly warmer while your iPhone charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. 
Do you ship worldwide?
Yes . Shipping is calculated at checkout but if shipping to your country does not show - please send us a message on social media or [email protected] and we can help you.
Do you ship to PO boxes?
No - I'm afraid we cannot ship to PO Boxes
What is your returns policy?
Kew Labs operates a 30 day returns policy
Is it compatiable with AirPods?
No it is not optimised for AirPods. The coils in the AirPods are too small for effective charging at long distances. With that said, distances below 20mm can achieve a reasonable charge.
What do I buy if if i have iPhone 12s and other iPhones in my household?
The key difference is the charging distance between iPhone 12 and all other iPhone models - if this is the case, please ensure your surface thickness is no greater than 20mm (0.80").
What should i choose if i have iPhone 12 and Androids in my household?
The UTS-1 will work for both types of devices. The key difference is the charging distance between iPhone 12 and all other Android's and iPhones - if this is the case, please ensure your surface thickness is no greater than 20mm (0.80")
Which thickness version should I choose and why?
The thin and standard UTS-1 version's will depend on the thickness of your table - please measure your table and choose appropriately.
Please only choose the correct thickness version for your table. For example - buying the standard version (0.7"-1.0") when your table is within the 'thin' parameters (0.39"-0.66") will not 'work better' - this is because the standard unit is too powerful for short range charging. The unit will not turn on if this happens.